New Facilities In E-Ticket

On and from 01-11-2008 the provision for specifying I/D proof at the time of booking an e-ticket has been dispensed with. The
accommodation booked is not transferable and is valid only if one of the passenger booked on an e-ticket in a transaction
presents any of the identity cards(Voter identity card/Passport/ Pan card/Driving license/Photo I/d card of Central/State
Government/ Student Identity Card with photograph issued by recognized School/College for their students/Nationalised Bank Passbook with photograph.)during train journey in original and same will be accepted as proof of identity failing which the passengers will be
treated as travelling without ticket and shall be dealt with as per extant Railway Rules.
2)  Change of boarding station & change in name of E-Ticket passenger:-
  For getting these facilities, customer can now approach the nearest Railway Reservation Office with ‘Electronic
Reservation Slip’ print out and photo identity proof of one of the passanger traveling in the ticket at least 24 hours before
the scheduled departure of train as per extant Railway rules.
   Please note that reservation offices can change ‘Boarding Station’ & ‘Passenger Name’ against a request from
the passanger as per extant railway rules applicable to other face to face counter booked tickets .
   Facility in the name change of passenger holding confirmed e-reservation has been permitted as per extant Railway
rules noted as under:-
  1. Where the passenger makes a request in writing 24 hours before the scheduled departure of train to the nearest
    Railway Reservation office. It can be transferred to an-other member of his family, meaning, Father, Mother, Brother,
    Sister, Son, Daughter, Husband and Wife. He should bring the ‘Electronic Reservation Slip’ print out along with photo
    identity card proof & a proof for blood relation desired to be changed .
  2. Where the passenger is a Government Servant proceeding on duty and appropriate authority, makes a request in
    writing 24 hours before the scheduled departure of train.
•  Such request will be granted once only.